Your Privacy Matters: By using the 678db platform, you agree to the collection and use of your personal data as described in this Privacy Policy. If you have any questions at any point, contact us at [email protected] — we're happy to explain anything in plain language.
This Privacy Policy explains how 678db ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the 678db website and mobile application. 678db is committed to handling your personal information responsibly and transparently.
This policy applies to all users of the 678db platform, including registered players, visitors who browse without registering, and anyone who contacts 678db support. It covers all personal data collected through the website, the 678db app, live chat, email, and any other channel through which you interact with us.
We encourage you to read this policy in full so you understand exactly what happens to your data when you use 678db. If anything is unclear, please reach out to our support team before registering. Your informed consent matters to us.
678db collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third-party payment processors when you make a deposit or withdrawal. Here is a breakdown of the categories of data we collect:
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, support interactions |
| Financial Data | bKash/Nagad/Rocket wallet number, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Games played, bet amounts, session duration, login times | Automatically via platform activity tracking |
| Communications Data | Live chat transcripts, support emails, feedback | Direct communication with 678db support |
KYC Documents: For identity verification, 678db may request a copy of your national ID card, passport, or utility bill. These documents are stored securely and used solely for verification purposes. They are never shared with third parties except as required by law.
678db uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond what is described here without obtaining your explicit consent first.
- Account Management: To create, maintain, and secure your 678db account, including verifying your identity and processing login requests.
- Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
- Customer Support: To respond to your queries, resolve disputes, and provide assistance through live chat and email.
- Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited activities on the 678db platform.
- Legal Compliance: To comply with applicable laws, regulations, and licensing requirements, including anti-money laundering (AML) obligations.
- Responsible Gaming: To monitor player behaviour for signs of problem gambling and to apply responsible gaming tools where appropriate.
- Platform Improvement: To analyse usage patterns and improve the 678db platform, fix bugs, and optimise the player experience.
- Marketing Communications: To send you promotional offers and updates about 678db — only if you have opted in to receive them. You can opt out at any time.
678db processes your personal data on one or more of the following legal bases, depending on the specific purpose:
- Contractual Necessity: Processing is necessary to fulfil our contract with you — i.e., to operate your 678db account, process payments, and provide gaming services.
- Legal Obligation: Processing is required to comply with applicable laws, including AML regulations and licensing conditions.
- Legitimate Interests: Processing is necessary for 678db's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
- Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of prior processing.
Withdrawing Consent: If you have given consent for marketing emails or optional cookies, you can withdraw it at any time by contacting [email protected] or adjusting your account notification settings. Withdrawal of consent does not affect your ability to use the 678db platform.
678db does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:
- Payment Processors: We share necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
- Identity Verification Services: We may share identity documents with third-party KYC verification providers to confirm your identity. These providers are contractually obligated to handle your data securely and confidentially.
- Legal Authorities: We may disclose your data to law enforcement, regulatory bodies, or courts where required by law or in response to a valid legal request. 678db will notify you of such disclosures where legally permitted to do so.
- Fraud Prevention Agencies: We may share data with fraud prevention and anti-money laundering agencies to protect the integrity of the 678db platform and comply with regulatory requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of 678db assets, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.
No Marketing Sharing: 678db will never share your personal data with advertisers, data brokers, or any third party for marketing purposes without your explicit prior consent. This is a firm commitment, not a policy subject to change without notice.
678db uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit 678db.
We use the following types of cookies:
- Essential Cookies: Required for the 678db platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
- Performance Cookies: Used to collect anonymous data about how players navigate the 678db platform, which pages are most visited, and where errors occur. This helps us improve the site.
- Preference Cookies: Remember your settings and preferences, such as your preferred language or display settings, so you don't have to re-enter them each visit.
- Marketing Cookies: Used only if you have opted in to receive personalised promotions from 678db. These track your activity to help us show you relevant offers.
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 678db platform. For non-essential cookies, you can withdraw consent at any time by contacting [email protected].
678db retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction Records | 7 years from transaction date | AML obligations and financial auditing |
| KYC Documents | 5 years after account closure | Regulatory requirements |
| Support Communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical & Usage Data | 13 months from collection | Platform analytics and fraud detection |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
678db implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
- TLS encryption for all data transmitted between your device and the 678db platform.
- Encryption of sensitive data stored in 678db databases, including financial information and identity documents.
- Role-based access controls ensuring only authorised staff can access player data.
- Regular security audits and vulnerability assessments of the 678db platform.
- Two-factor authentication options for player accounts to prevent unauthorised access.
- Secure, access-controlled data centres with physical security measures.
Security Incident Response: In the unlikely event of a data breach that affects your personal data, 678db will notify you promptly and take immediate steps to contain the breach and minimise any impact. We will also notify relevant authorities as required by law.
While 678db takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your 678db account and never share your login credentials with anyone.
As a 678db player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request. We will respond within a reasonable timeframe.
Request a copy of all personal data 678db holds about you.
Ask us to correct any inaccurate or incomplete data we hold.
Request deletion of your data where there is no legal basis to retain it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
The 678db platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered at 678db or provided us with personal data, please contact us immediately at [email protected].
Upon receiving such a notification, 678db will promptly investigate, close the account, delete all associated personal data, and return any funds deposited to the payment source. We take underage access to gambling platforms extremely seriously and have age verification measures in place to prevent it.
Age Verification: 678db may request proof of age at any point during the account lifecycle. Accounts where age cannot be verified will be suspended until verification is complete. Any winnings accumulated by an underage player will be forfeited.
678db may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your personal data, 678db will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. However, it is your responsibility to review this page periodically to stay informed of the current policy.
Continued use of the 678db platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, please stop using 678db and contact support to close your account and request deletion of your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 678db handles your personal data, please get in touch with us through any of the following channels:
- Email: [email protected] — for detailed privacy requests, data access requests, or complaints. We aim to respond within 48 hours.
- Live Chat: Available 24/7 directly on the 678db platform. Best for quick questions about your account or data.
- FAQ: Visit our FAQ page for answers to common questions about accounts, payments, and privacy at 678db.
For formal data subject requests (access, erasure, portability), please email [email protected] with the subject line "Data Request" and include your registered account email address and a description of your request. We will acknowledge receipt within 24 hours and fulfil the request within a reasonable timeframe.
You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe 678db has not handled your personal data in accordance with applicable law.